Return Policy

Return Policy

It is important to us that you are satisfied with your purchase. Should you wish to return a product for any reason, please contact us first.

How to return?
Please contact us
Send an email to (email) with your order number and the reason for return.

Approval of your return
Our team will review your request and provide further instructions on the return process.

Return shipment
After approval you will receive the return address. Return costs are at your own expense unless the product arrived damaged or defective.

Refund or exchange
Once we have received and verified your return, we will process your refund or exchange within 5 business days.

Conditions for returns
Return requests must be made within 14 days of receiving the order.
The product must be returned unworn, undamaged and in its original packaging.
Personalized or hygienic products cannot be returned.